breakdown service routine maintenance thorough examination support services legal calibration
 

installing confidence,
maintaining quality

MSI-UK Breakdown
First Time Fix
 
     
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MSI breakdown service offers:

• Fast response to breakdowns
• High first time fix rate service
• Prompt assistance in an emergency
• Comprehensive range of spares
• Latest computer technology
• Highly competitive call-out rates
• National call centres taking approx. 5200 calls per month
• Mean Time To Respond to out of action calls
                  • Next working day 85%
                  • Two working day 99%
                  • First Time Fix Rate Excluding Remedial Maintenance 80%
All engineers carry a comprehensive van stock, which is restocked automatically using an over night in-boot delivery service. This improves the ability to provide first time fix rates, unrivalled in the industry.

 

  
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