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MSI breakdown service offers:
Fast response to breakdowns
High first time fix rate service
Prompt assistance in an emergency
Comprehensive range of spares
Latest computer technology
Highly competitive call-out rates
National call centres taking approx. 5200 calls per month
Mean Time To Respond to out of action calls
Next working day 85%
Two working day 99%
First Time Fix Rate Excluding Remedial Maintenance 80%
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